Service
You can get an overview of the festival site in our map.
You can find the map as a PDF file here.
There is also an interactive version of the map in the Roskilde Festival app, where you can filter which facilities are highlighted, so that you can easily get an overview of exactly the services that are relevant to you.
Do you have questions about Roskilde Festival? Please write or call our Info Centre.
Opening hours
The Info Centre is open for inquiries by phone and email. You can contact them:
Friday 27 June at 12:00 until 23:59
Saturday 28 June to Saturday 5 July at 08:00 until 23:59
Sunday 6 July at 08:00 until 16:00
Contact
The Info Centre can be contacted by:
Telephone: +45 46 36 66 13
Email: info@roskilde-festival.dk
Roskilde Festival has its own pharmacy, which you will find in Central Park.
Opening hours
Saturday 28 June: 16-22
Sunday 29 June to Saturday 5 July: 10-22
There is a total of six locations on the Camping Area, where you can have a shower.
Cold showers are free and can be found by the toilets in C and L.
Hot showers are DKK35, and can be found in C, L and G, P and Caravan Camping. The hot showers are open from Saturday 28 June to Saturday 5 July from 08:00-22:00.
There is also a shower wagon with private stalls. The wagon is not separated by gender. A shower is DKK35; it is open from Saturday 28 June to Saturday 5 July from 08:00-22:00 and is in J.
We usually show Denmark's matches in connection with the EC when the matches take place at the same time as the Roskilde Festival.
We show the match between Denmark and Sweden on Friday 4 July at 18 on the big screen on the lawn between Dream City and G.
The match is shown in collaboration with Viaplay who are airing all of Denmark's matches.
If you find lost property, you must hand it over to the Lost Property Office in Central Park right away.
The Lost Property Office is open all hours from Saturday 28 June at 10.00 until Sunday 6 July at 12.00.
Claiming lost property
You can claim your lost property in the Lost Property Office in Central Park until Sunday 6 July at 12:00.
After Roskilde Festival, the Lost Property Office moves to the festival’s meeting rooms in the basement at Havsteensvej 11 in Roskilde. It is open Monday 7 July and Tuesday 8 July from 10:00-18:00.
On Wednesday 9 July, unclaimed lost property will be handed over to the Central and West Zealand Police in Roskilde, Skovbogade 3, 4000 Roskilde. You can contact them on phone +45 46 35 14 48.
The police will appreciate if you wait a week before you contact them.
Roskilde Festival is cashless. That means that you can only use credit and debit cards when paying at the festival. We accept all standard payment cards.
If you want to avoid spending time and effort lugging a tent, pavilion, air mattress and camping chairs to and from the festival, you can instead rent your camping equipment on our webshop now and make your camping experience easier and more comfortable.
You can pick up and drop off the camping equipment you have rented at our Rent Your Gear booths, which are located in various places in The Camping Area. Here you can also get help if any of your rented camping equipment is defective, or you experience problems with the equipment in other ways.
The Rent Your Gear booths are open at the following times:
- Saturday, 28 June at 10:00-21:00
- Sunday, 29 June at 10:00-21:00
- Monday, 30 June at 10:00-16:00
- Friday, 4 July at 12:00-20:00
- Saturday, 5 July at 9:00-22:00
- Sunday, 6 July at 8:00-12:00
You can get an overview of where the booths are located on our map of the festival site.
Deposit
There is a deposit on all our rental products.
Therefore, please remember to return your rented camping equipment to the Rent Your Gear booths before leaving the festival site to get your deposit back.
You can read more about deposits on camping equipment here.
Rental emergencies outside of opening hours
Have you had an accident and are left with a flat air mattress, or are you unable to pick up or drop off your camping equipment during the normal opening hours of the Rent Your Gear booths? Then you can contact the Rent Your Gear booth at the Arena (right next to Gate 5) which is staffed 24/7 throughout the festival.
Need something for your camp? Then you will probably find it in one of our five large Volt Recharge Zones in the camping area.
Here you will find:
- Volt Chargers (mobile charging on the go)
- Cool Lockers (cool storage boxes)
- Swap SOUNDBOKS batteries
- Rental of Soundlock (locking mechanism for SOUNDBOKS
- Wardrobe
- Charging mobile phones and other devices
- Charging car batteries
- Charging wheelchairs
Read more about the various services below.
Opening Hours
- Saturday, 28 June: 10:00 AM – 2:00 AM
- Sunday, 29 June – Friday, July 5: 9:00 AM – 2:00 AM
- Saturday, 5 July: 9:00 AM – 4:00 AM
- Sunday, 6 July: 8:00 AM – 12:00 PM
Our Recharge Zones are staffed 24 hours a day and will also be able to help you at night in case of emergency.
Devices not collected by Sunday, 6 July, at 12:00 PM will be handed over to the police lost and found.
Volt Charging Service
Need a portable phone charger? You can rent a Volt Charger (power bank) at one of Volt's many containers or Recharge Zones. With it, you can charge your phone on the go.
With Volt Charging Service, you can swap your Volt Charger for a fully charged one once per day.
Cool Lockers
Want to keep your food or drinks cool? Try one of our Cool Lockers – small refrigerated lockers.
- Temperature: 3-6°C
- Size: Width: 30 cm, Height: 40 cm, Depth: 50 cm
- Location: Available at 10 locations across the campsite.
SOUNDBOKS battery swap
At our Recharge Zones, you can swap your SOUNDBOKS battery for a fully charged one. With our SOUNDBOKS Battery Swap Service, you can keep the party going! Swap packages are available in different sizes depending on your needs.
Soundlock rental
Worried about losing your SOUNDBOKS? With a Soundlock, you can secure your SOUNDBOKS to the ground. Simply attach the lock to the ground, then lock your SOUNDBOKS to the Soundlock, and you can party worry-free.
Wardrobe
Store your belongings safely in the lockers in the Volt Recharge Zones. There is a fixed price of 50 DKK per item left in the locker, it does not matter whether you bring a bag, jacket or tent.
Our Recharge Zones are always staffed for the check-in and check-out of personal belongings.
Charging phones and other devices
In our Recharge Zones you can charge your phone or power bank with your own charger. The price depends on the size of your device:
- Mobile phone: 35 DKK per charge
- Small/medium power banks (up to 7,500 mAh): 60 DKK per charge
- Large Power banks of +7,500 mAh: 150 DKK per charge
- Boomblaster/SOUNDBOX batteries or similar: 150 DKK per charge
- Car batteries: 250 DKK per charge. We have the equipment to charge these.
Wheelchair Charging
In our Recharge Zones we offer charging of your wheelchair: The price is 50 DKK per charge.
There is free Wi-Fi available at several locations within the festival area, including agora areas, city centers, commercial areas, and the Volunteers' Village.