Service
You can get an overview of the festival site in our map.
You can find the map as a PDF file here.
There is also an interactive version of the map in the Roskilde Festival app, where you can filter which facilities are highlighted, so that you can easily get an overview of exactly the services that are relevant to you.
Roskilde Festival has its own pharmacy, which you will find in Seven Days area.
Opening hours
Saturday 27 June from 16:00 to 22:00
Sunday 28 June to Saturday 4 July from 10:00 to 22:00
In collaboration with Herbox, we will place dispensers at 15 different toilet islands at the festival site, where festivalgoers can get organic tampons and pads for free.
The dispensers are equipped with a mechanical 45-second time delay that makes it possible to take only one menstrual product at a time.
About Herbox:
Herbox is a Swedish-owned company that was created to create equal conditions regardless of body type. They produce menstrual products and dispensers for the products.
All Herbox menstrual products are made from organic cotton and contain no chemicals or bleaches. A natural choice for taking care of both the body and the environment.
If you find lost property, you must hand it over to the Lost Property Office in Seven Days area right away.
The Lost Property Office is open all hours from Saturday 27 June at 10.00 until Sunday 5 July at 12.00.
Claiming lost property
You can claim your lost property in the Lost Property Office in Seven Days until Sunday 5 July at 12:00.
After Roskilde Festival, the Lost Property Office moves to the festival’s meeting rooms in the basement at Havsteensvej 11 in Roskilde. It is open Monday 6 July and Tuesday 7 July from 10:00 to 18:00.
On Wednesday 8 July, unclaimed lost property will be handed over to the Central and West Zealand Police in Roskilde, Skovbogade 3, 4000 Roskilde. You can contact them on phone +45 46 35 14 48.
The police will appreciate if you wait a week before you contact them.
Do you have questions about Roskilde Festival? Please write or call our Info Centre.
Opening hours
The Info Centre is open for inquiries by phone and email. You can contact them:
- Friday 26 June: 12:00-23:59
- Saturday 27 June to Saturday 4 July: 08:00-23:59
- Sunday 5 July: 08:00-16:00
Contact
The Info Centre can be contacted by:
- Telephone: +45 46 36 66 13
- Email: info@roskilde-festival.dk
Roskilde Festival is cashless. That means that you can only use credit and debit cards when paying at the festival. We accept all standard payment cards.
If you want to avoid spending time and effort lugging a tent, pavilion, air mattress and camping chairs to and from the festival, you can instead rent your camping equipment on our webshop now and make your camping experience easier and more comfortable.
You can pick up and drop off the camping equipment you have rented at our Rent Your Gear booths, which are located in various places in The Camping Area. Here you can also get help if any of your rented camping equipment is defective, or you experience problems with the equipment in other ways.
The Rent Your Gear booths are open at the following times:
- Saturday, 27 June at 10:00-21:00
- Sunday, 28 June at 10:00-21:00
- Monday, 29 June at 10:00-16:00
- Friday, 3 July at 12:00-20:00
- Saturday, 4 July at 9:00-22:00
- Sunday, 5 July at 8:00-12:00
You can get an overview of where the booths are located on our map of the festival site.
Deposit
There is a deposit on all our rental products.
Therefore, please remember to return your rented camping equipment to the Rent Your Gear booths before leaving the festival site to get your deposit back.
You can read more about deposits on camping equipment here.
Rental emergencies outside of opening hours
Have you had an accident and are left with a flat air mattress, or are you unable to pick up or drop off your camping equipment during the normal opening hours of the Rent Your Gear booths? Then you can contact the Rent Your Gear booths at East City and West City which are staffed 24/7 throughout the festival.
Get your gear fixed!
Has the wind been hard on your pavilion? Are your camping chairs looking tired?
Or has your sound system stopped playing for the dance floor?
Swing by the repair shop where apprentices from the metal industry can help get your festival gear back into action! Adjusting, patching, fixing – we’ve got you covered.
In this way, we can take responsibility together by reducing waste, reusing equipment, and contributing to a more circular festival. It’s completely free!
Location: In camping site L, near L64-L85.
Opening hours: Monday to Friday, 10:00-16:00.
There are water stations located at several points throughout the festival where you can get clean drinking water. Please note that there are no glasses or similar items available at the water stations, so you must bring your own bottle, water container, or cup.
In the camping area, the water stations are located near the toilets.
On the inner festival site, the water stations are marked on the map.
Need something for your camp? You’ll most likely find it in one of our five Volt Recharge Zones located across the camping area.
Here you can:
- Rent Volt Chargers (power on the go)
- Rent Cool Lockers (cool storage for food and drinks)
- Rent BoogieBeam (music-controlled lighting for your camp)
- Rent Soundlock (locking system for securing your SOUNDBOKS)
- Cloakroom service
- Swap SOUNDBOKS batteries
- Charge phones and other devices
- Charge car batteries
- Charge wheelchairs
Read more about each service below.
Opening Hours
- Saturday 27 June: 10:00–02:00
- Sunday 28 June to Friday 4 July: 09:00–02:00
- Saturday 4 July: 09:00–04:00
- Sunday 5 July: 08:00–12:00
Our Recharge Zones are staffed 24/7 and can assist you during the night in case of emergencies.
Items not collected before Sunday 5 July at 12:00 will be handed over to the police lost property office.
Volt Charger (power on the go)
Running low on battery? Rent a Volt Charger (power bank) from one of our Recharge Zones or Charging Containers and charge your phone straight from your pocket.
With Volt Charging Service, you can swap your charger for a fully charged one once per day.
Cool Lockers
Want to keep your food and drinks cold? With a Cool Locker, you get your own cooling box at the festival.
The temperature is kept between 3–6 °C, and the dimensions are:
W: 30 cm, H: 40 cm, D: 50 cm
Cool Lockers are available at 10 locations across the camping area.
BoogieBeam
Keep the party glowing all night in your camp! With BoogieBeam, you get music-controlled lighting for your canopy so you can keep the party going without stumbling in the dark.
The light is powered by a Volt Charger, which can be swapped daily in Volt Recharge Zones.
Soundlock
Want to secure your SOUNDBOKS? With a Soundlock, you can fasten it to the ground and reduce the risk of theft.
Screw the ground spike into the soil, thread the metal wire through your SOUNDBOKS handle, and secure it with the padlock – so you can party with peace of mind.
Cloakroom
Store your belongings safely in the cloakrooms at the Volt Recharge Zones.
Price: 50 DKK per item – regardless of whether it’s a bag, jacket, or tent.
Our Recharge Zones are always staffed for check-in and retrieval.
SOUNDBOKS Battery Swap
At our Recharge Zones, you can swap your GEN 4 SOUNDBOKS battery for a fully charged one. This way, you can keep the party going without interruption.
You can choose between different swap packages depending on your needs.
Do you have a GEN 1–3 SOUNDBOKS battery? Solutions are available for you as well – click the link to learn more.
Charging phones and other devices
You can charge your phone or power bank in our Recharge Zones using your own charger.
Prices depend on the type of device:
- Mobile phone: 49 DKK per charge
- Small/medium power banks (up to 10,000 mAh): 69 DKK per charge
- Large power banks (+10,000 mAh): 139 DKK per charge
- Boomblasters/SOUNDBOKS batteries or similar: 125 DKK per charge
- Car batteries: 249 DKK per charge (equipment provided)
Charging wheelchairs
We offer charging of wheelchairs in our Recharge Zones.
Price: 50 DKK per charge
There is free Wi-Fi available at several locations within the festival area, including agora areas, city centers and commercial areas.