How much does Smart Ticket cost?
The ticket costs the same as a regular full festival ticket (DKK 2.570 + fee), but the payment is divided into five installments of DKK 514 plus a registration fee. The first installment is deducted from your payment card when you register. You don't pay extra and there are no hidden fees. A one-off fee will be charged in connection with your registration, but beyond that there are no additional fees included in the purchase of your Smart Ticket.
Smart Ticket sales closed on 27 November 2025, and it is no longer possible to purchase a Smart Ticket.
Will I receive my ticket immediately?
You have reserved a ticket for Roskilde Festival 2026 as soon as you have registered for Smart Ticket. After your last payment has been deducted from your payment card, Tickster will send you your ticket. You will receive the ticket during April 2026.
Who can buy a Smart Ticket?
To purchase a Smart Ticket, you must have a bank account in either Denmark, Sweden, or Norway.
In addition, you must be at least 18 years old. If you are under 18, a person over the age of 18 must register on your behalf.
Why is the ticket fee on a Smart Ticket higher than on a normal full festival ticket?
The ticket price is the same, regardless of whether you pay the amount in five installments with your Smart Ticket, or you pay the full amount at once. Smart Ticket has higher ticket fees, as there are higher costs associated with selling this type of ticket compared to a normal full festival ticket. This is due, among other things, to the different payment plans, reminders about missing payments and feedback after refunding a Smart Ticket. The ticket fee must only be paid at your registration and NOT at each installment.
Are all payments automated?
Yes. As soon as you have registered for Smart Ticket, you can sit back and look forward to Roskilde Festival 2026. All installments are paid automatically and will be charged to your payment card on the last business day of each month, from 28 November, 2025, through 31 March, 2026.
It is your responsibility to manage your payment plan and ensure that your payment information is up to date.
Can I buy more than one Smart Ticket at the same time?
Unfortunately not. If you want to buy more than one ticket, you must buy the tickets in two or more installments. If you wish to cancel your tickets, you must also do so in two or more rounds, each with its own subscription ID.
What do I do if I lose my payment card?
If we are unable to deduct the payment from your payment card (eg if your payment card has been lost, stolen or expired) you will receive an email with a link to renew your payment information after the payment is declined. If you do not renew your payment details within 14 days, your Smart Ticket will be canceled and you will be fully refunded (excluding the registration fee) within 30 days
How can I keep track of my payments?
As soon as you are registered for Smart Ticket, you can use your e-mail and subscription ID to log in to your MyTickster account. Here you can follow your payments, update your payment information or cancel your ticket. Your log-in information is confidential and you must not pass it on to others.
How do I cancel my Smart Ticket?
You can cancel your Smart Ticket at any time before 30 March 2026 using your MyTickster account. The full amount for your Smart Ticket will subsequently be refunded to your payment card within 30 days. It is not possible to get a refund of the registration fee.
Is there a name on the ticket?
Yes, but the name on the ticket does not restrict others from using the ticket. So you don't have to worry if a friend buys you a ticket or you receive it as a gift.
Can I transfer my Smart Ticket to a friend?
Yes. After your final payment has been charged to your payment card and you have received your ticket from Tickster, you can transfer your ticket to a friend through your MyTickster account.
Can I resell my Smart Ticket?
No, it is unfortunately not possible to resell your Smart Ticket.