If you have already linked your wristband to your Wallet, you can easily claim your purchases by going to the product pick-up point and have your wristband scanned. You can also use the QR code in your Wallet to claim your purchase. Follow these steps to apply the QR code:
- Open your Wallet in the app on your device.
- When you are at the delivery point, present the QR code to the staff by tapping the QR code in your Wallet.
The staff will scan the QR code and you will be handed your product.
Remember to have your Wallet ready and ensure that your device is sufficiently charged to display the QR code when handing out the products.
How do I see the status of my webshop purchases?
You can find a status of your purchased products from the webshop by opening your Wallet. Under each individual product, you will be able to see its status. If you cannot find a particular product, it may be that it has already been delivered to you. If so, you can find it in your history by clicking the icon in the top right corner of the screen. Here you can get an overview of all your previous activities and find products that have already been delivered.