Safety
Roskilde Festival is very focused on creating a safe environment on the Inner Festival Area and at concerts. We put a great deal of effort into assessing all artists and activities as well as when people move around the Inner Festival Area.
There is a Safety Supervisor at each stage and on the Inner Festival Area. Their role is to monitor the audience’s movements and activate the safety procedures with the Crowd Safety Hosts, if necessary.
There are many different traditions among the audience at big concerts. Traditions that may seem violent and intense to people from the outside, but fun and a part of the experience to those familiar with them. Remember that Crowd Safety staff wearing orange vests is there to help if needed.
In the music programme, some concerts are marked with a High Energy-icon. This means you can expect a high level of activity among the audience in front of the stage.
Some good advice on creating safe experiences
You play an important part in actively creating a safe experience. Here is some good advice:
- Look after the people around you.
- Always keep a minimum of an arm’s length between you and the people in front of you when you move around the Inner Festival Area or stand/walk in line. Stop, if you cannot keep a distance.
- Respect if a road or an area has been closed off – we do it to keep you safe.
- Please consider if there might be better space available at the other side of the stage, and then move there – even if you’re there early.
- Trust your instincts about your surroundings – if you do not feel safe, move to a safe place.
- If you see someone fall in the crowd, help them get up and/or contact the crowd safety hosts.
- Do not push people in front of you – respect your fellow concertgoers if the area in front of the stage is crowded.
- Move out of the crowd if you do not have enough space or don’t feel well – even if the concert is good.
- Only initiate moshing at concerts where it is appropriate – and respect the people around you.
- Take special notice of High Energy-concerts and assess the energy before you move closer.
- If you fall and have a hard time getting up, move your arms under your body and push up. This way, breathing becomes easier until someone can help you up.
Crowd surfing is not allowed at Roskilde Festival.
There are always crowd safety hosts in front of the stages. They are there to help you and ensure a safe environment. Contact them, if you need help, and always follow their directions.
The big screens may be used for special information
On several stages, the big screens are used to give information to the audience during concerts. It is important to follow directions given on the screens. Writing on the screens is controlled by the Stage Safety Manager, who has an overview of the situation in front of the stage.
At Roskilde Festival, open fire is only permitted in designated areas. This also includes bonfires, torches, candles, primus stoves and grills. There are designated areas for food preparation in several locations at the festival.
Roskilde Festival is paying for Roskilde Fire Department, to be present during the festival.
In case of fire call 112.
Roskilde Festival is a safe festival, where professionals and volunteers are there to help you and make sure you feel safe. If you need help, you can always contact the Info Hubs, marked with an “I” for info on the map, in the camping areas. You can also contact our volunteer hosts wearing orange vests.
Physical injury
If you need medical attention or help with an injury, go to the Samaritans in East. You will find the location on the festival map, where it is marked with a white cross on a red background. The Samaritans can handle almost anything, but also work closely with the hospitals in Region Sjælland if further treatment is needed.
In urgent situations, you can contact the festival volunteers wearing orange or yellow vests at the campsite or at the stages.
Guidance
You can call our 24/7 hotline on tel. +45 78 74 40 07 if you need help. The hotline will provide you with advice and guide you to the various options for assistance.
Do you need someone to talk to?
If you need someone to talk to, you can contact our Social Workers. They walk around the festival wearing white vests and talk to festival attendees. You can also contact the Info Hubs, who can contact our Social Workers.
Information
If you have a general question, check the Roskilde Festival app or call our info center on tel. +45 46 36 66 13, which is open from 8:00 to midnight throughout the festival.
Summer months are peak season for lightning and thunderstorms in Denmark. We monitor the weather and have taken precautions to minimise risks by earthing stages, the bridge across the train tracks and more.
In case of thunderstorms with lightning in the Festival Area, you must:
- Seek shelter before the thunderstorm reaches the Festival Area.
- Avoid staying in high towers or metal structures.
- Avoid standing up in open areas, e.g., parking lots.
- Avoid seeking shelter under trees, especially free-standing trees, or tents under a tree.
- Avoid swimming in open water.
- Cease work with large, electrically conductive objects – e.g., barriers, fencing, water faucets, or equipment connected to the electrical and telephone networks.
- Put down any banners and umbrellas, so you don’t hold a lightning rod in your hands.
- Keep a distance to the metal masts in the concert tents.
If the thunderstorm is right above you and you have not reached shelter, crouch down with your head between your knees, if possible, without putting yourself or others in danger. Make yourself as small as possible, ensuring that you touch as little ground surface as possible.
You may also take shelter in the parking lots. If you are in a car and have room for more people, turn on your emergency light to let them know you have space.
Speaking on the phone is relatively safe but remember that you are holding an electrically conductive object in your hand.
At the First Aid station, we offer storage of vital medicine. You can hand in the medicine to the staff from Red Cross who will register the medicine. When you hand in your medicine, you must give your name, birth date and phone number. When you pick up your medicine, you give the same information.
When the festival ends, all medicine that has not been collected will be destroyed.
The First Aid station is in East in area M. The staff are doctors and nurses, who work in fields such as anesthesia, intensive care, emergency unit or emergency medicine as well as the Danish Red Cross and Emergency Management Agency.
Here are four good tips on how to protect your ears when the music is playing.
1. Use earplugs
The sound levels at festival stages are high. Some places, very high. That is why earplugs are a really good idea.
We recommend that you invest in some good earplugs, so you can protect your hearing without compromising on sound quality.
If the sound level at a concert is too loud and you don’t have earplugs, you can use your headphones if you have them with you. They also reduce the sound, although not as effectively as earplugs.
Alternatively, you can use over-ear hearing protection. This is also the best sound protection for children.
You may also want to bring a pair of foam earplugs to use when you sleep. There can be a lot of activity and partying at camping, but your sleep is also important.
2. Keep a distance from speakers, shouting friends, and other loud sound sources
The volume is highest at the sound source, so maintain a suitable distance. Shouts, screams, and whistles from others in the audience can be very loud, so be mindful when standing very close to others – and try to avoid exposing others to it as well.
3. Give your ears a good rest
Your ears need to relax.
It’s not only the loudness that strains your ears, but also how long and how often you listen to loud sounds. Therefore, try to rest your ears between concerts. Seek out quiet places and let your ears rest and recover.
If you experience a ringing, buzzing, or similar sound in your ears after concerts, it’s a sign that your hearing has been overstrained. Often, the sounds will disappear after some time or a few days, and there is no need to be afraid of them. But if the sounds persist, it might be a good idea to consult your doctor and get checked.
4. Turn down the volume when you can
At concerts, your hearing is exposed to high sound pressure for one to several hours, so consider whether you and your friends can turn down your sound system a little in the camp, and when you listen to music on your headphones.
Your ears need rest between the stress they get at concerts to recover. And even if you only turn down the volume a little, it means that your ears can tolerate listening to the music for a longer period.
The advice has been formulated in collaboration with the Danish Hearing Association
Where can you buy earplugs?
Roskilde Festival offers several options if you’ve arrived without earplugs.
- The Danish Hearing Association sells earplugs on foot in the 7‑day camping area, around the Eos and Lagune stage. They start selling from Sunday 28 June and you can pay with MobilePay.
- At the Roskilde Festival merchandise shops. You’ll find three shops available from Saturday, 27 June, and additional two on the Inner Festival Area, opening Wednesday, 1 July.
- The Company Earproof will have a shop in the Art Zone from Wednesday, 1 July, where you can buy custom‑made earplugs.
In front of the festival’s two largest stages, Orange Stage and Arena, special audience enclosures are set up – also known as pits. Being in the pit during a concert can be an intense and physical experience. We ask that you only stay in the pit if you feel safe there.
Entrances are located at either side of the pit. When the area has been emptied and cleaned from the previous concert, a gate is opened through which people can pass to wait for the next concert.
Special information for the pit system at Orange Stage
The two areas in the back of the pit are open, so you can move in and out throughout the concert. The area is open all day and has a capacity of 10,000 people. Camping chairs are not allowed.
The front part of the pit is one big area, which has a capacity of up to 4,700 people. To get access to the area, you need to wear a special wristband.
Wristbands are handed out for the following concerts:
- Wednesday 1 July: Pil, Wolf Alice, The Cure
- Thursday 2 July: Little Simz, Gorillaz, Tobias Rahim
- Friday 3 July: Addison Rae, Jennie, Aphaca
- Saturday 4 July: Clipse, Lily Allen, Zara Larsson
Getting a wristband for the front pit
If you want to experience a concert from the front pit at the Orange Stage, you need to collect a pit wristband at a distribution point on the day of the concert.
The distribution points are located at Gate 8 and Gate 19. They open daily at 10.00-12.00 from Wednesday 1 July to Saturday 4 July. Any surplus pit wristbands can then be collected at the entrances to the pit system.
There will also be a limited number of pit wristbands available through the Orange Orbit app. If you have gotten your hands on one of the pit wristbands offered through Orange Orbit, you must pick up the wristband at the merchandise booth at 8th Street on the day of the concert (on Wednesday the wristband can be picked up until 18:00, on Thursday-Saturday it can be picked up until 15:00).
A wristband grants access to the front pit for a specific concert from when the gates open. This allows you to spend the day attending other concerts or fulfilling your duties and simply arrive closer to the concert start time instead of waiting in line.
Please note that this year we will be handing out pit wristbands corresponding to the maximum capacity. Therefore, there will be no access to the pit without a pit wristband. Any excess pit wristbands will be handed out from the entrances to the pit system – ask the Safety hosts.
The First Aid station is in the Camping Area in East and is open all hours from Saturday 27 June at 12:00 until Sunday 5 July at 14:00.
If you are injured, or you see someone else who is injured, you must contact the First Aiders for help.
If you need urgent help and cannot walk to the First Aid station, please call 112.
Social Workers are a part of the festival’s Safety Coordination Center / Emergency Office. During the festival, the Social Workers walk around the Camping area and Inner Festival Area to talk to festivalgoers.
You can recognise them by their white vests with the text SOCIAL WORKER.
Social Workers have two primary tasks:
Outreach and preventive work
Social Workers walk around the festival doing outreach and preventative work, by being available for participants at the festival; this applies to paying festivalgoers as well as volunteers. We focus on having an open and inquisitive conversation with you about your well-being, your experiences at the festival, what good festival and party culture is, and explain how to get in touch with us, if necessary.
Mental Health First Aid / Crisis aid
Social Workers provide Mental Health First Aid when being called out to one or more people, who have had bad and/ or overwhelming experience or are in a crisis.The Social Workers provide e.g. crisis aid, debriefing and most of all emotional support and mental health care.
All Social Workers are trained in helping people, who are experiencing crisis, as it is an interdisciplinary team consisting of pedagogues, doctors and medical students, substance abuse counsellors, psychologists, social workers, and nurses.
Contact
Social Workers can be reached by contacting the Service Hosts e.g. in the Info Hubs at the camping areas, at the stages, or at the gates.
If you see someone stealing or acting suspiciously, it is important that you notify the police. If you have been robbed, or you speak with someone who wishes to report a theft, refer them to make a report online at www.politi.dk.
Always remember to lock your tent and in general look after your personal belongings. If you see anyone who has not locked their tent or who e.g. has their wallet or cell phone in a very exterior place, remind them to look after their belongings.
Roskilde Festival is Denmark’s fourth largest city with 130,000 citizens. Cities do not search their citizens, so neither do we.
However, we do have a special responsibility, and for that reason, random searches are made at various places around the Festival Area. The search is voluntary, but the hosts and security have the right to refuse you at the festival if you decline.
It can be difficult to determine what can and cannot be brought to the Festival Area, so use your common sense and use the dogmas as a guide:
Respect the space
You are co-creating the unique orange feeling. It looks like a dream come true. Enjoy the freedom; forget the humdrum of everyday life and explore boundaries but remember to respect each other and cherish the community.
Respect each other
You will meet people with values, norms, and prerequisites for participating that are different from your own. No matter who you meet on your way, be respectful of them and their boundaries. Roskilde Festival’s community equals openness, curiosity and caring across different points of view.
Respect the environment
We are united in taking care of the world and our surroundings. We need the festival community to show the green way toward the future. Please leave the festival city as clean as you and your camp found it. Sort your waste and bring camping equipment home; if not, it ends up as environmental waste.
We recommend that you:
- Do not bring items that take up unnecessary space.
- Do not bring items that you cannot take home with you after the festival.
- Do not bring valuables.
However, we have made a list of items you are not allowed to bring.
You can see the full list of prohibited items on this site.