Volunteer at RF24
As a volunteer, you get a discount on Roskilde Festival merchandise in the main stand in Central Park from Saturday 29 June to Tuesday 2 July. After this time, the collection is sold at normal prices.
The discount on this year’s collection is between 15-20%. You can also buy the collection from 2023 at a 40-50% discount.
As a volunteer, you take part in creating our festival.
Therefore, we would like you to:
- Think about yourself as a co-creator of your own as well as everybody else’s festival experience. Be the volunteer you want others to be!
- Treat everybody with tolerance and respect – and make sure that others do the same.
- Contribute to a safe and peaceful festival for everyone by always offering a solution instead of conflict.
When carrying out your assignments as a volunteer, we expect that you:
- Show up on time.
- Take responsibility. Thoroughly acquaint yourself with your assignment before your first shift. If in doubt, speak with your supervisor.
- Will not leave your shift before you’re relieved. If it is busy, offer to stay a bit longer.
- Immediately let your supervisor know, if you will be late or will not be able to show up for your shift.
- Refer to the person in charge of the area if you’re asked a question that you don’t immediately know the answer to.
- Speak to festivalgoers and co-volunteers in a nice and proper manner.
- Will help your co-volunteers by showing your wristband when passing through a gate, opening your bag etc.
- Have not consumed or are under the influence of alcohol or drugs while performing your role.
- Help collect and separate trash and be conscious about reducing waste.
- Clean up after yourself in the camp before you go home.
We're creating Roskilde Festival together.
We have a responsibility towards each other to ensure that everyone has the best experience at Roskilde Festival.
That's why we have five guidelines for creating the true Roskilde vibe.
1. Join the Community
Enjoy the freedom and meet others with respect and curiosity. Everyone has their own way of being – you too! When you make others feel welcome, you create the best festival experience for everyone.
2. Look After Each Other
Keep your eyes and heart open, as we look after each other around the clock. Step in when others need a helping hand or contact the festival hosts wearing vests.
3. Make Space
The festival can be intense and euphoric, so be mindful of others in large crowds. Be considerate of those standing next to you. Find a calmer spot if you need more space.
4. Leave it Clean
We are united in the fight against disposable and single-use items. Bring as few camping items as possible and bring it all home. Leave the festival as clean as when you arrived by sorting your camp’s thrash.
5. Take a Break
Remember to take a break from partying and explore all the unexpected experiences, games and new friends in the utopian festival city. It’s in both intense and chill moments that great memories are made.
We want you to feel safe while being a part of Roskilde Festival. Discrimination, abusive or violent behaviour is never accepted, and this procedure outlines how you can get help if you have experienced discrimination, abusive or violent behaviour, if as a leader you receive a report from someone on your team, or if you witness someone else being subjected to discrimination, abusive or violent behaviour.
Definition of discrimination, abusive or violent behaviour
Discrimination, abusive or violent behaviour is defined as behaviour that is discriminatory, violent, threatening, or creates insecurity. It can be a single incident or repeated experiences.
Discrimination, abusive or violent behaviour can include:
- Physical. For example, physical violence or assault, touching without consent, leering, or stalking.
- Verbal. For example, derogatory, hateful, or sexist comments.
- Non-physical. For example, sharing/posting of offensive images, derogatory or sexist comments digitally. Ignoring discomfort and distress. Digital harassment.
Volunteer: What to do if you have experienced discrimination, abusive or violent behaviour
Contact your nearest leader or a leader you trust. If you are not comfortable approaching your leader, you can contact the Head of Organization in you division:
- Byplan & Logistik: Jacob Sønderskov, tel. 41412162. Email: jacob.sonderskov@roskilde-festival.dk
- Deltagere: Mathilde Abild Andersen, tel. 22392925. Email: mathilde.andersen@roskilde-festival.dk
- Handel & Gastronomi: Laura Olsen, tel. 42714278. Email: laura.olsen@roskilde-festival.dk
- Kommunikation & Partnerskaber: Frederikke Weien Jensen, tel. 26188722. Email: frederikke.weien@roskilde-festival.dk
- Program: Jakob Hejlsted Kaas Ishøy, tel. 53767267. Email: jakob.ishoey@roskilde-festival.dk
If you need someone to talk to or are unsure of what to do, and it is not urgent, call our helpline on tel. 78744007, and they can guide you.
Volunteer leader: What to do if you receive a report that someone on your team has experienced discrimination, abusive or violent behaviour
If the volunteer needs urgent help, call 112.
If the volunteer shows serious physical or psychological signs of experiencing discrimination, abusive or violent behaviour, call tel. 78744007, and you will be guided to the nearest place to get help. Stay with the volunteer until they receive assistance.
If there are no urgent or serious signs of physical or psychological distress from experiencing discrimination, abusive or violent behaviour, follow these steps:
- Listen and be present. Find a quiet and safe place to talk. Offer the volunteer the option to bring a friend or confidant to the conversation if it makes them more comfortable.
- Understand the experience. What has the volunteer experienced, and what does the volunteer want to happen? Be patient and trust the lived experience the volunteer shares. The experience is not up for debate.
- Offer the volunteer someone to talk to, for example our Soft Spots.
- Contact the Head of Organization in you division (see contact information in the previous section) for advice on the case and to plan the next steps.
- Develop a plan for the next steps together with the volunteer.
- Agree on specific follow-up actions.
What to do if you witness others experiencing discrimination, abusive or violent behaviour
The most important thing to do when witnessing someone experiencing discrimination, abusive or violent behaviour is to avoid escalating the situation and ensure that neither you nor the person experiencing such behaviour is put in danger by your intervention. Several of the following actions are both intervening and indirect.
Step in
Intervene with a brief and clear message to stop the behaviour. Do not engage in a discussion. Stepping in may escalate the situation, so only do so if you assess that both the person experiencing the discrimination, abusive or violent behaviour and you are safe.
Example:
Step forward and directly say to the person exhibiting the behaviour:
"That's not okay. Stop."
"They've asked you to leave them alone. Stop now."
If possible, start a conversation with the person who is experiencing the behaviour and leave the area together.
Example:
"I'm heading towards Arena. Would you like to come?"
"We’re going for a walk. Would you like to join?"
Assist the volunteer in contacting friends or their leader. If possible, accompany them or help them get in touch with a guard, and inform them about the experience and the individuals involved.
Distract
Initiate a conversation with the person or create a distraction to divert attention.
Example:
As you pass by, someone is being yelled at or spoken to disrespectfully. Stop and ask the person being addressed disrespectfully for directions.
Find a friend
Ask someone present if they can help, possibly by creating a distraction. Verbally acknowledge what you see and draw attention to the situation to those around you.
Example:
While waiting for a concert, someone is being spoken to disrespectfully. Look around and identify someone who might assist (e.g., a volunteer wearing a vest or someone standing nearby). Clearly state what you observe: "The person wearing the red hat is speaking disrespectfully to the person in the green shirt. Can you help me distract them?"
Document
Always ensure the person experiencing discrimination, abusive or violent behaviour receives help before considering documenting the situation. Documenting may involve recording video, audio, or taking notes.
You should only document the situation if you determine it is safe to do so. Always ask the person who experienced the discrimination, abusive or violent behaviour what they would like to do with the material afterwards. Never use the material without permission.
Ask questions
Discrimination, abusive or violent behaviour often occurs quickly, and there may not always be an opportunity to intervene and stop it, such as in cases of verbal abuse.
If this happens, always ask questions to the person who experienced the behaviour. For example, ask if they are OK, if you can assist them, or if they would like you to accompany them somewhere.
If you have documented the situation, ask them if they would like the documentation and whether you should delete it afterwards.
Roskilde Festival Charity Society organizes the festival. It is the framework for our great community and donates all profits from the festival to humanitarian and cultural work that gives life to young dreams. As a volunteer you can become a member!
Your membership enables us to create Roskilde Festival and thus make a difference. Because the festival is about making a difference. It has been like this since the beginning, and it will continue to be like this as long as there is a strong association behind the festival.
Become a member
Start by logging into your profile here
If you are not already logged in, click "Fortsæt som frivillig” and enter the email address you use to log in as a volunteer in People.
Once you're logged in, go to the "Frivillig / Bliv medlem" section. Click on "Bliv medlem af foreningen" and follow the instructions on the page.
If you do not appear for one or more of your shifts without a valid reason or without previous agreement with your supervisor, Roskilde Festival will withdraw your wristband, and charge a fee of DKK 4,500. You will also be banned as a volunteer at Roskilde Festival for the next three years.
If you are ill or in any other way prevented from performing your role, you must contact your team leader.
Among our committed volunteers there are some very special ones who lead the way and inspire us with their heroic deeds. We want to pay tribute to them. That's why we appoint our RFheroes – an honor for the volunteers and teams who make a significant difference to our community.
At next year's festival, the heroes' names will be engraved in plates and placed in front of the Orange Stage. Here they will lie among other heroes, so that we can always remember and pay tribute to them.
How to nominate
Do you know a genuine festival hero? Nominate the person or the team in one of the following five categories:
- Most Helpful Person or Team of the Year
- Best Volunteer Community of the Year
- Volunteer Effort of the Year
- New All-year Volunteer or New Team of the Year
- Association of the Year
The heroes are chosen by a jury consisting of management representatives in Roskilde Festival.
You can nominate candidates for RFheroes until Friday 12 July 2024.
Take your well-deserved breaks in one of our three Volunteer Hubs where you can get free coffee, tea, water, and lemonade. See locations of the Volunteer Hubs in the volunteer version of the festival map.
Volunteer Hub Central
You will find Volunteer Hub Central in Barn 6, which has previously housed Volunteers’ Lounge. Here, you can refuel with cold and hot beverages, and use the toilets and hot showers.
Opening hours
Friday 28 June 17:00-02:00
Saturday 29 June to Saturday 6 July 07:00-02:00
Sunday 7 July you can stop by for free coffee until 18:00
Volunteer Hub East
When you go to the eastern part of the Camping Area, we hope that you will visit Volunteer Hub East. Besides free coffee, tea, water, and lemonade, we offer a favourably priced assortment of beverages with and without alcohol as well as light meals; and we have toilets and free hot showers!
Opening hours
Friday 28 June 17.00-02.00
Saturday 29 June to Saturday 6 July 07:00-02:00
Volunteer Hub West
The festival’s third Volunteer Hub is in the western part of the Camping Area. In Volunteer Hub West, you will find the same cool facilities and tasty assortment in the bar as in Volunteer Hub East.
Opening hours
Friday 28 June 17.00-02.00
Saturday 29 June to Saturday 6 July 07:00-02:00
Roskilde Festival’s volunteer manifesto unfolds and describes our principles for volunteering.
YOU ARE WELCOME
As a volunteer you are part of a community where we are equals with respect for each other’s differences. When we meet, we learn more about each other and ourselves. Some people volunteer for the community and the music, some want to learn new things, and others simply cannot help themselves. No matter why you’re here, you should feel welcome and have a say in what direction the festival is moving.
YOU ARE THE HEART
Each festival is a unique event that we create for each other, and each time you meet another person at the festival, you contribute to their festival experience. It is through you and your personal commitment that other people experience the festival. That means that you are part of creating that extra something, which makes the experience so special and memorable to everyone living in the festival city.
YOU GAIN EXPERIENCES
You can test new sides of yourself, you can make new friends and you can expand your professional network. Maybe you get a stronger sense of who you are and your abilities. You get the chance to learn, play, grow and develop yourself, and you gain experiences and new competences, which you can use in the future.
YOU MAKE YOUR MARK
Our ambition is to contribute to a lasting change toward a more sustainable world – socially as well as environmentally and culturally. You are part of creating this lasting change. The people you meet at the festival feel your commitment and your effort. It is felt when the profits from the festival are donated to charities for children and young people all over the world, and it is felt in the local community.
WE ARE THERE FOR EACH OTHER
All volunteers fill out a different role in creating Roskilde Festival and all contributions are irreplaceable. We will prepare you for your role, ensuring that you know what you need to know to carry out your role. We look after you and feed you, so that you are ready to do your best. It’s important to us that you have a good experience and want to return.
As a volunteer at Roskilde Festival, you can get this year's unique volunteer print on a piece of clothing, tote bag, bucket hat, or other textile made of cotton or polyester that you bring along. The "Volunteer Print" product is on your wristband and can be used at the Volunteer Print booth during the opening hours listed below.
Opening hours for Volunteer Print
- Check-In: Saturday 22 June to Sunday 23 June from 11:30 to 15:00
- Check-In: Monday 24 June to Friday 28 June from 14:00 to 19:00
- Volunteers’ Village: Saturday 29 June to Saturday 6 July from 10:00 to 20:00
Bring your own textile
- The textile must be made of cotton and/or polyester. We cannot print on fleece or nylon.
- We recommend that the textile is clean and without wrinkles for the best result.
- We print on all types of clothing: e.g., socks, t-shirts, bucket hats, or tote bags.
- The volunteer print must not be applied to textiles that already have a written or visual message, but it can be printed on a textile with an existing clothing brand logo, neutral pattern, or previous Roskilde Festival merchandise.
- We have a limited number of unclaimed t-shirts from previous years that you can get if you did not bring a piece of clothing yourself and have not already received your volunteer print. We cannot guarantee that your size will be in stock.
Colors and sizes
- Choose from three colors: orange, black, or white.
- Choose from two sizes: large print (19 cm wide x 20 cm tall) and small print (6.5 cm wide x 7 cm tall). Note: the small print is not available in orange.
Placement and expression
- You can choose where to place your volunteer print.
- You must not cut or otherwise alter the appearance of this year's volunteer print.
What are the risks of getting the volunteer print?
Our print is guaranteed to last the lifetime of the textile, but we still recommend that you wash your printed textiles inside out and use mild detergent to ensure the best possible care. Additionally, we cannot guarantee print quality on very textured or uneven surfaces. Sometimes mistakes happen, and the print may end up slightly crooked, and if your t-shirt is wrinkled, the print will not hold optimally.
How long does it take to get the volunteer print?
- There may be queues at certain times. Use the queue time to choose color, size, and placement.
- Once you reach the printers at Volunteer Print, it takes about 2 minutes from placing your order to receiving your item with this year's print.
How many volunteer prints can I get?
- You can get one print, which is assigned as a product on your People profile.
- On Friday 5 July and Saturday 6 July, you can purchase an additional volunteer print if we have any left. A small print costs DKK 40 and a large one DKK 50.
What are the environmental benefits of a volunteer print compared to a volunteer t-shirt?
- When we print on already-produced textiles and garments instead of new ones, we save resources. In previous years, we have produced 25,000 organic t-shirts for each festival, and one organic t-shirt has a CO2e footprint from production of 4 kg CO2, according to calculations from Tekstilrevolutionen. This means that at Roskilde Festival we have had an emission of approximately 100 tons of CO2e each year from producing t-shirts – and about a third of them are never claimed. This emission corresponds, for example, to slightly less than we collectively emit from gasoline and diesel during a festival – or in other words, equivalent to over 40,000 liters of gasoline.
- The print is a so-called “ElastoSoft transfer,” which is environmentally labeled with STANDARD 100 by OEKO-TEX®.
You are invited to lots of cool activities in Volunteers' Village! Get the full overview here.
In Volunteers’ Village we have everything your volunteer heart desires. The area is in the western part of the Inner Festival Area – just north of Apollo and west of the Bazar.
In this area, you can enjoy a break in calm surroundings; and when your stomach is growling, you can visit our food stand, which offers all kinds of food.
Check the program for Volunteers' Village
Volunteers’ Lounge
When entering the area you will see a big tent – that’s our Volunteers’ Lounge. You can take a break here in relaxing surroundings and charge your phone in the meantime. We have free coffee, tea, and lemonade, and in the bar, you can buy cold beer and water. You can also play a game of table football or beer pong with your co-volunteers.
There will be different activities throughout the week, so keep an eye on the info screens or ask in the bar.
Opening hours in Volunteers’ Lounge
Friday 28 June to Tuesday 2 July: 09:00-23:00
Wednesday 3 July to Saturday 6 July: 09:00-01:00
Free coffee, tea, and lemonade from 06:15
Bar Rock
In the middle of Volunteers’ Village, you will find Bar Rock that serves as a gathering point for parties, dancing, having fun and good conversations. It offers a big selection of drinks – and a nice discount in the days until the opening of the Inner Festival Area.
Opening hours in Bar Rock
Friday 28 June 18:00-02:00
Saturday 29 June to Tuesday 2 July 14:00-04:00
Wednesday 3 July to Friday 5 July 14:00-04:00
Saturday 6 July 14:00-03:00
Volunteers’ Garden
Volunteers’ Garden is a calm, green area for relaxation. Here, you can take a break and participate in numerous activities. Look forward to yoga, massage, mindfulness, knitwork, dancing, breathwork and much more.
Swing by our alcohol-free garden and reload the human batteries in calm surroundings.
Feel free to use one of the three meeting tents which are in a quiet area.
In the Wellness tent you can do your hair and makeup. We have products for your hair, and you can bring along your own products too. You can also get a sparkle of glimmer on your cheek and get ready for the next celebration.
Opening hours in Volunteers’ Garden
Saturday 29 June to Saturday 6 July 10:00-20:00
The wardrobe is open from 09:00-05:00 (but closes at 03:00 if no one visits)
Unity
In the new community center Unity, we invite you to start your day with a song, great live experiences, music quizzes and other great activities. See the program on the signs in the area.
Opening hours in Unity
Saturday 29 June to Saturday 6 July at all hours.
Your commitment to our festival does not have to end when you go home. More than 1,000 passionate volunteers organise Roskilde Festival all year round. You also have the chance to become part of the passionate all-year community.
Learn more about being an all-year volunteer
In addition to roles, we use the collective terms Ildsjæl (all-year volunteer) and festival volunteer. But when are you one or the other?
- Ildsjæl (all-year volunteer) is a common term for everyone who puts in an effort of +100 hours in connection with Roskilde Festival. In People, these are all roles such as medskaber, ansvarlig, leder and chef.
- Festival volunteer is a term for all volunteers who put in an effort of up to 99 hours. In People, these are roles such as festivalfrivillig24 and festivalfrivillig32.