Social Workers are a part of the festival’s Safety Coordination Office. During the festival, the Social Workers walk around the Camping Area and Inner Festival Area to talk to festivalgoers.
You can recognise them by their white vests with the text SOCIAL WORKER.
Social Workers have two primary tasks:
1. Outreach and preventive work
Social Workers walk around the festival doing outreach and preventative work, by being available for participants at the festival; this applies to paying festivalgoers as well as volunteers. We focus on having an open and inquisitive conversation with you about your well-being, your experiences at the festival, what good festival and party culture is, and explain how to get in touch with us, if necessary.
2. Mental Health First Aid and Crisis Support
Social Workers provide Mental Health First Aid when being called out to one or more people, who have had bad and/or overwhelming experience or are in a crisis. The Social Workers provide e.g. crisis support, debriefing and most of all emotional support and mental health care.
All Social Workers are trained in helping people, who are experiencing crisis, as it is an interdisciplinary team consisting of pedagogues, doctors and medical students, substance abuse counsellors, psychologists, social workers, and nurses.
Contact
Social Workers can be reached by contacting the Service Hosts e.g. in the towers at the camping areas, at the stages, or at the gates, and through your team leader.